Disruptive behavior gets slammed down

November 1, 2008 Diagnostic Imaging. Vol. 30 No. 11 Disruptive behavior gets slammed down In meetings, roll eyes at your own risk or claim temporary nystagmus BY ERIC TREFELNER, M.D. I would like to end this month's Utilization Review Committee meeting by once again addressing the radiology department's failure to rein in inappropriate studies and reports without proper clinical history. The most recent audit shows that we continue to lose revenue because of denials for these cases. Dr. Lurch, as chair of the radiology department, what do you have to say for yourself? It has been a year, and we've not seen any improvement." "I told you a year ago this wasn't going to work because radiologists don't order studies. You have to go after the doctors who order them to have any impact. We sent out memos. Nothing changed. We had meetings. Nothing. We had workshops. Nothing. We did training. Nothing."

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