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#Radiology #PatientPosts #CustomerCare (Live Webinar)
Event Details
Time: June 14, 2019 from 10am to 11am
Location: Advanced Health Education Center
Street: 8502 Tybor Dr.
City/Town: Houston
Website or Map: https://store.aheconline.com/
Phone: 1(800) 239-1361
Event Type: live, webinar
Organized By: AHEC
Latest Activity: May 6, 2019
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Event Description
Course Topics
- Types of Social Media
- Social media in the Workplace
- Employee Postings
- Patient Postings
- How Posts Affect Your Reputation
- Ensure Patient Satisfaction
Course Objectives:
At the conclusion of the course the participant should be able to:
- Discuss social media and how it affects the radiology department
- List the favorable reasons to use social media in the workplace
- List the reasons patients may make negative posts or rankings in social media
- Discuss how to proactively ensure all positive feedback from patients
- Describe how to sue the 4 Cs of Patient Satisfaction in Radiology
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