Strategies to Diffuse Violence and Stress in Radiology (Live Webinar)

Course Topics:

Violence In Radiology

• Violence in Radiology
• Recognizing Violent Customers
• De-escalation Techniques
• Preventative Strategies

Laughter Yoga: The Ultimate Superpower for Healthcare Professionals

• The Art of  Laughter Yoga
• Your Bodies Response to Stress (Men vs. Women)
• Conflict Resolution Strategies and Integration into Your Personal and Professional Life

Course Objectives

At the conclusion of this course, participants should be able to:

1. Discuss workplace violence and how to recognize the signs from patients, co-workers and patient family
2. List the reasons violence may escalate in the workplace
3. Discuss statistics about workplace violence from several agencies
4. List reasons for increased violence in healthcare
5. Discuss ways to recognize violent customers
6. Describe prevention strategies for dealing with potential violence
7. Demonstrate the art of yoga laughter
8. List health benefits of laughter
9. Give at least two ways men’s bodies respond to stress vs. women