As the emergency helicopter makes its final descent onto the hospital roof, the surgical team brace themselves against the blast of stabbing
cold wind. The call had come in an hour earlier from one of the
hospital’s rural satellite facilities:
A young skier had been caught in an avalanche, and buried amid a dense stand of small trees under 3 feet of debris for several hours.
After an extensive search and rescue operation, the skier was found
alive but suffering from severe hypothermia, a badly broken left leg and
arm, and multiple internal injuries.
Three members of the air medical team are out of the helicopter and pushing the gurney along the helipad even before the helicopter has
fully landed. As the surgical team takes possession of the IV bag and
heart rate monitor, the air medical team leader shouts over the roar of
helicopter blade, “the patient has a weak pulse and had lost
consciousness during the transfer.” There is no time to lose.
The surgical team rushes the gurney inside and, seconds later, the air medical team is back in the helicopter and lifting off. Jogging
alongside the gurney, the youngest member of the surgical team shuffles
hastily through the paperwork in the folder the air medical team leader
had given her. Inside the folder, she skims through the patient’s
medical charts, an EKG printout, emergency transfer orders signed in
triplicate, and forms from the satellite facility – but where are the
patient’s medical images?
Seconds to Lose
In an emergency, when every second counts, today’s trauma professionals need to have all available information before they can
proceed – and nowhere is that need more evident than in an emergency
transfer to another hospital. Dealing with possible internal injuries
and unseen complications caused by these injuries, healthcare
professionals need to have access to the patient’s most recent medical
images to know what is happening beneath the surface. While film images
had been the most common (and tangible) medium to convey patient
information, in an age of digital imaging, the CD has become the most
widely used vehicle for sharing exams across non-
networked sites. However, the CD is not without its pitfalls.
Able to hold dozens of patient images and give receiving trauma teams a better view of the patients, nevertheless, CDs are known to be
unreliable, contain problematic third-party viewers, and allow limited
sharing. Some receiving trauma centers are forced to re-image transfer
patients simply because the staff cannot access the contents of a CD, or
the exams on the CD cannot be transferred to the PACS or EMR.
Moreover, this is not an isolated problem. A December 2009 study in The American Journal of Surgery found that more than 53 percent of
trauma patients undergo duplicate imaging exams after being transferred –
a staggering statistic considering that an estimated 500,000 adult
patients are transported to hospitals for major trauma each year in the
Streamlining the Process
According to Frederick Millham, MD, chairman of the Massachusetts State Trauma Committee and chairman of the department of surgery at
Newton-Wellesley Hospital in Newton, Mass., “Severely injured patients
are routinely referred to trauma centers after receiving initial
treatment and imaging exams at a referring institution. These patients
arrive at the trauma center with CD or film copies of their exams,
though sometimes in the haste to transfer critically ill patients the
images do not make the trip.”
He adds, “Frankly, with all the advances in medical technologies, connecting trauma centers and referring facilities to a secure network
for sharing vital information does not seem like a huge leap, but it is
one we have yet to take. A reliable, secure system that offers
radiographs at optimal resolution instantaneously will be a great
advantage over the present process.”
In an attempt to streamline the treatment of trauma patients and cut down on the excessive cost of duplicate imaging, one company is taking Milham’s observations to heart.
lifeIMAGE, a Newton, Mass.-based provider of medical image e-sharing platforms, recently announced the release of its Internet-based Trauma
Image Management & Exchange (TIME), intended to improve the way
critical diagnostic imaging information is shared during emergency
transfers. A strategic clinical tool, TIME allows trauma centers to
securely collect diagnostic images, reports, and other relevant files
from referring facilities via secure Internet.
TIME avoids rescanning transfer cases because the prior exams will already be in an electronic, standardized format and can be easily shared within the hospital and imported to its PACS if necessary.
“When imaging CDs accompany the patient as they travel to the receiving hospital, or when patients are inappropriately transferred to
another facility, valuable time is wasted,” says Hamid Tabatabaie,
president and CEO of lifeIMAGE. “By electronically receiving imaging
information before a transfer is even initiated, trauma centers can
remotely consult on cases early, avoid unnecessary transfers, and
improve the speed and accuracy with which trauma decisions are made.”
Taking TIME in an Emergency
TIME is a trauma-specific application of lifeIMAGE’s lila DropBox™ product, a service which allows sending sites to quickly e-share
diagnostic image data with trauma centers with an Internet
connection and Web browser.
When a trauma center learns that an outside facility would like to initiate a transfer or remote consultation, it generates dynamic
credentials for the sending site to start uploading exam data to its
secure, cloud-based trauma DropBox.
“TIME does not require that the sending site have a relationship with lifeIMAGE – or even a virtual private network connection,” says
Tabatabaie. “Image data is securely uploaded to the receiving trauma
team’s DropBox, where clinicians and administrators at the trauma center
can view, and if desired, download them to their local system.”
Imaging information can be instantly and securely shared with the receiving site’s trauma DropBox, where clinicians and administrators can
preview and examine images. TIME also provides workflow for receiving
trauma centers to incorporate outside exams into patients’ internal
medical records. Additionally, trauma centers’ frequent sending sites
may opt to deploy the lifeIMAGE Smart Agent (lisa™), a small application
that can be used by affiliated referring sites for advanced uploading
According to Tabatabaie, “With lisa, the referring site can query and retrieve imaging data directly from a PACS or modality. lisa allows the
referring facility to include non-DICOM files or to convert files to
DICOM for inclusion with the patient’s imaging studies [such as]
reports, discharge summary, medication history, allergy information, or
photos and non-DICOM images.”
Patients on the Line
TIME can be crucial in the treatment of any trauma patient who has undergone an emergency imaging exam, or who has prior exams available at
another location that could be relevant to providing emergency care.
This technology can be vital to patient care in several trauma
“TIME gives surgical teams more time to prepare to treat a patient because it drastically reduces the gap between receiving a trauma
transfer and reviewing their imaging history,” says Tabatabaie. “In most
instances, a trauma center has to wait to receive a CD with medical
images before it can begin the sometimes lengthy process of accessing
the data and disseminating it to relevant care providers.”